✦ What is sparkle zines? ✦

A Zine and Art Projects Group from Portugal created by Snowey, Lua da Carolina and Minkas. We organize passion projects between each other and friends. Previously we have hosted zines centered around Vocaloid, Genshin, Hazbin Hotel and Helluva Boss.

✦ Where do you ship from? ✦

Portugal, Europe 

✦ Do you ship worldwide? ✦

Due to the new US tariff De Minimis legislation, we are unable to ship to the USA. We will not be able to ship the US for the foreseeable future, and we can only really encourage US costumers to find a proxy to obtain the zine. We are sorry for the inconvenience

If your country is not available as a shipping option, please email (sparkle.zines@gmail.com)

✦ What are the payment options? ✦

Paypal or Card! 

✦ When are orders shipped? ✦

You will be notified in your email when your order has been shipped! Leftover sales orders will be shipped between January and February! More shipping information will be available at checkout.

✦ How long will it take to receive my order after batch has been shipped? ✦

Portugal (1 to 20 business days), Europe (5 to 30 business days), International (15 to 50 business days)

✦ What is this store's shipping, return and exchange policy? ✦

If you choose standard shipping, we can't take responsibility for lost or stolen packages. If your order doesn’t arrived, please send us an email. We do not accept returns or exchanges, unless the wrong item has been shipped. We can't take full responsibility if the costumer writes the wrong address.

✦ Can I get a refund? ✦

We won't accept returns or exchanges, unless the wrong item has been shipped.

✦ Can orders be picked up at conventions? ✦

Yes! We might have some pickup options for Spain or Portugal conventions 

✦ Can we get merch items indivually? ✦ 

We will only sell charms and the standee individually

✦ What should I do if I have an issue? ✦

Email us (sparkle.zines@gmail.com) or send us a message on instagram/twitter